Mercari approached Create Ngen with the vision to transform the online resale landscape through a user-friendly mobile app. The goal was to create a platform that redefines how people buy and sell pre-loved items, making it easier to declutter homes, discover unique finds, and facilitate seamless transactions.
Create Ngen designed and developed the Mercari mobile app to deliver an unparalleled resale experience. The app focuses on simplicity and intuitiveness, allowing users to effortlessly list items, shop securely, and explore curated lists—all from their mobile devices.
The app offers a wide range of items from top brands like Lululemon, Nike, Adidas, and more, as well as unique finds like Tamashii Nations figurines and collectible trading cards.
Negotiate pricing, bundle items for shipping, and shop for authenticated luxury items with confidence.
Enjoy various payment options, secure shopping, buyer protection, and free return shipping.
Easily print shipping labels, track shipments, and access standard and economy prepaid labels with major carriers. Mercari Local also facilitates local pickup and delivery with Uber.
Create Ngen responded to Mercari's vision by creating an intuitive platform with features like at-home pickups, same-day delivery, curated item lists, and tools like Promote and Offer to Likers. By offering a user-friendly and secure environment, Create Ngen helped make Mercari the preferred marketplace for millions of users.
We have successfully led these UI/UX projects, implementing innovative design solutions that enhance user experiences and streamline interactions.