Our client, a leading enterprise facing challenges with conventional authentication methods, sought a robust solution to enhance security and streamline user experiences. The existing authentication processes were susceptible to fraud, leading to potential risks and a decline in customer trust. The business challenge was clear – they needed a modern, secure, and user-friendly authentication system to fortify their customer journeys.
Create Ngen took charge of the project, focusing on a holistic approach from design to development, and integrating key features to address the client's unique requirements. The project aimed to revolutionize authentication, providing an efficient, secure, and seamless experience for end-users.
Seamless integration of out-of-the-box strong passwordless authentication. Customizable user experiences embedded into diverse customer journeys.
Modern and simple web and mobile biometrics for enhanced security. Slick passkey prompts for a secure yet user-friendly authentication process.
Utilizing modern web and mobile browsers with built-in biometrics and hardware devices like YubiKeys.
Integration with Twilio and Messagebird for SMS One Time Password (OTP) authentication. Support for WhatsApp Authentication OTP.
Ensuring a smooth user experience with Time-Based One Time Password (TOTP) authentication.
Instant push notification authentication via Authsignal's SDKs in mobile applications.
Robust ID verification with biometric face match to government-issued documents for heightened security.
Empowering fraud prevention with a powerful no-code rules engine for fine-grained control over customer journeys.
Leveraging Track Action API to provide a single FraudOps view of customers for streamlined operations.
Create Ngen designed and developed a state-of-the-art authentication system using Authsignal, addressing the client's challenges and surpassing expectations. By eliminating passwords, introducing passkeys, and leveraging biometrics, the project significantly enhanced security while providing a frictionless user experience.The implementation of a no-code rules engine and the Track Action API granted the client unparalleled control and insights into fraud detection and prevention. The project not only met but exceeded the client's goals, ensuring a secure and trustworthy environment for their customers.
We have successfully led these UI/UX projects, implementing innovative design solutions that enhance user experiences and streamline interactions.